PlainLanguageAcademy
  • Home
  • Courses
  • Connect
  • Students
  • Academies
    • Académie du langage clair et simple
    • Academia de Lenguaje Claro
    • Plain Language Institute South Africa
  • About Us
  • News, blogs, vids
    • Videos

Plain language project success tips

9/28/2022

0 Comments

 
Whether you work with internal or external clients, staff or freelancers, a successful plain language project requires open-minded, committed, knowledgeable clients and practitioners.
 
Earlier this year, I was so lucky to have a client who:
       1. was open-minded to plain language for internal, external, print, and online information; and sharing project developments along the way.
       2. committed to having training and updating their style guide.
       3. knew the importance of testing during the whole plain language process. They had already done testing before we started.
 
All this resulted in a satisfying and successful project, certainly from my side.
 
Successful plain language projects involve learning and leading from both sides.
 
Steps to success

     1. Do your research.
     2. Develop a strong plan that is also flexible.
     3. Be prepared to educate and learn along the way.

Successful plain language projects involve learning and leading from both sides. And, don’t forget to put the audience, readers, users at the front. They have the answers, or at least the questions that need answering and form your project plan.
 
Best of luck with all your plain language initiatives. If you need help or advice, take a course, book some coaching, hire an Academy consultant (services in English, French, and Spanish). We’re here to chat.
0 Comments

Professional plain language is correct

9/1/2022

0 Comments

 
Plain language is about using everyday words and simple sentence structures. But the information must also be CORRECT. It isn’t plain if the information is wrong.

Last week, my home heating company emailed me about new pricing. They offered an email address to reach them with questions. But the email address was wrong. And actually, that's the second year in a row this  has happened.

The tone of their message is perfect, and the information is clear. But they have undermined their work to build a relationship at a time when prices are rising sharply.

It takes so little time to ensure information is correct, and mere seconds to test an email address. It takes a lot longer to solve a problem created by unclear communication.

After you’ve made time to make your writing plain, quickly double-check any pertinent details. Your communication is plain language only if the information is correct.

To learn more about making your communication excellent, sign up for a course at Plain Language Academy. Your customers will thank you!

Nicole Watkins Campbell, Instructor

A2: Editing for Plainer Legal Writing
for writers with no legal training
 Register now. Starts Oct 3. $275.00.CAD 

A9: Editing for Plainer Technical Writing 
For people who prepare technical information for non-technical readers 
Register now. Starts Oct 17  $275.00.CAD 

0 Comments

    Let's stay connected.

    Subscribe to our blog for Plain Language Academy news, tips and updates.

    RSS Feed

    Categories

    All
    Health Literacy
    Plain Language Design
    Plain Language Projects
    Plain Language Promotions
    Plain Language Training
    Plain Language Writing
    Plain Legal Writing
    Plain Speaking

    Archives

    February 2023
    November 2022
    September 2022
    August 2022
    February 2022
    January 2022
    September 2021
    July 2021
    May 2021
    April 2021
    January 2021
    September 2020
    April 2020
    January 2020
    December 2019
    November 2019
    July 2019
    January 2019
    November 2018
    August 2018
    April 2018
    March 2018
    November 2017
    August 2017
    June 2017
    May 2017
    March 2017

Powered by Create your own unique website with customizable templates.
  • Home
  • Courses
  • Connect
  • Students
  • Academies
    • Académie du langage clair et simple
    • Academia de Lenguaje Claro
    • Plain Language Institute South Africa
  • About Us
  • News, blogs, vids
    • Videos