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Meet Kate Harrison Whiteside
Academy owner and facilitator
I am so passionate about plain language. It is the answer to connecting to others. It  makes your communications stand out and it leads to client-services excellence.
‪I started out as a writer and editor, using my journalism skills in government, business, and organizational communications. I chose to start my own business and the adventure just keeps going, the Academy being the latest destination. With my entrepreneurial experience came many new opportunities, like offering training, specializing in plain language, and developing online content. It has all come together in the Plain Language Academy.
Our mission
We strive to keep our courses simple and satisfying.
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We are motivated to share plain language methods with you, so you can communicate more effectively and efficiently.
We endorse these practices:
  • Put the reader first to strengthen connections.
  • Clarify the purpose to ensure expectations are met.
  • Actively listen to audiences and stakeholders to gain deeper understanding of their needs.
  • Follow guidelines and practices supported by research and experience.
  • Practice empathy, compassion, and respect for clients and readers.
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Meet Cheryl Stephens, 
Program advisor and facilitator

I came to plain language in 1989 when I was trying to rationalize and make consistent the template documents of a mid-sized law firm.

I could see then that plain language is a best practice for any communicator. Since then I have been sharing, practicing, and contributing to the development of plain language.

I believe that we all have a right to understand information that is important to our lives. I believe every writing and editing course needs a plain language element to it. Every writer and editor can benefit from the courses we have developed for the Plain Language Academy. It will help them meet audience needs clearly, concisely, and respectfully.
Meet Flora Gordon
Course 4: Plain Language Design facilitator
​I am professionally certified as a graphic designer (CGD) by the Graphic Designers of Canada association. My bachelor’s degree in Communication Design is from Emily Carr University of Art + Design, and I have over ten years of professional experience as a designer. I am passionate about accessible visual communications and enjoy projects where I can work with other communications professionals. 
Cheryl Stephens and I were so committed to the future of plain language, we founded what is now the Plain Language Association International (PLAIN) in 1993. In 2011, we founded International Plain Language Day Oct 13.